Privacy Policy

Welcome to Advance Global Health Spine Joint & Laser Centre. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit inquiries, book appointments, contact us, or use any of our healthcare-related services.

1. Information We Collect

Personal Information

• Full Name
• Phone Number
• Email Address
• City and State
• Medical Condition Information
• Appointment Details
• Contact Form Information

Non-Personal Information

• IP Address
• Browser Type
• Device Information
• Website Usage Data
• Pages Visited
• Referral Sources

2. How We Use Your Information

• Respond to inquiries and appointment requests
• Provide healthcare-related information
• Send appointment confirmations and reminders
• Improve website functionality
• Analyze website performance
• Provide customer support
• Meet legal and regulatory obligations

3. Medical Information & Confidentiality

We respect the confidentiality of patient information. Any medical information shared through consultation forms, appointment requests, or communications is handled with appropriate care and confidentiality.

4. Cookies & Tracking Technologies

• Remember user preferences
• Analyze website traffic
• Improve website performance
• Measure marketing effectiveness

5. Google Analytics & Third-Party Services

• Google Analytics
• Google Ads
• Meta (Facebook) Advertising
• Google Search Console
• Marketing & Analytics Platforms

We do not sell personal information to third parties.

6. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. Information may only be disclosed when required by law or necessary to provide services through authorized providers.

7. Data Security

• Unauthorized Access Protection
• Loss Prevention Measures
• Data Security Controls
• Secure Storage Systems

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content.

9. Your Rights

• Access Personal Information
• Request Corrections
• Request Data Deletion
• Withdraw Consent
• Request Data Usage Information

10. Appointment Requests & Contact Forms

Information submitted through appointment forms, WhatsApp inquiries, emails, and consultation requests may be securely stored for communication and support.

11. Marketing Communications

• Health Tips
• Service Updates
• Educational Content
• Promotional Offers
• Appointment Reminders

12. Children’s Privacy

We do not knowingly collect information from children under 18 years of age without parental consent.

13. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.